Terms of service

Terms of Service

1. Company Information

This website is operated by e-Comas S.a.r.l  Luxembourg under company number [Company Registration Number].

Registered address:
68 avenue de la liberté Luxembourg 1930, +352 621  

Contact email: help@2tech.co.uk
Phone (optional): +44 208 264 0275

2. Product Ownership & Distribution

The Lomi product and associated trademarks are owned by Pela.

The product is distributed into the UK/EU by E-comas S.à r.l. (Luxembourg).

e-Comas acts as an authorised retailer for customers purchasing through this website.

When you purchase through this website, your contract of sale is with:
e-Comas S.a.r.l, not Pela.

3. Use of Site

By using this site and purchasing from it, you agree that:

  • You are over the age of majority in your country
  • You will not use this website for any unlawful purpose
  • You will provide accurate customer data for checkout and order fulfilment

4. Pricing & VAT

Prices are displayed in GBP / EUR]
VAT status: VAT-registered
VAT Number (if applicable): LU26576713

5. Order Processing & Fulfilment

  • Orders are processed within 24 hours – unless it is after 4pm Friday or weekend, then shipped on the Monday
  • Delivery estimates are provided at checkout
  • Shipping is available to: UK and EU

 

 

 

 

 

6. Customers may request a return within 30 days of receiving their product.

If the item is unwanted, it must be:

  • unused
  • in its original packaging
  • in resalable condition

If the item is faulty, damaged, or defective on arrival, please contact us so we can assist with inspection and resolution.

Return contact:
help@2tech.co.uk

Return shipping is payable:

·        Unwanted or change-of-mind returns — shipping is payable by the customer.

·        For damaged, faulty, or defective products — return shipping is covered by the retailer

 

Refunds are issued to:
To original payment method

7. Warranty

Lomi products include a manufacturer’s warranty provided by Pela. Warranty claims may be directed to: help@2tech.co.uk and we will assist in liaising with Pela if necessary.

 

8. Privacy

Customer information is processed in accordance with our Privacy Policy:
[Add link to your privacy policy page]

We comply with GDPR and EU data handling requirements.

 

9. Liability

To the extent permitted by applicable law, e-Comas S.a.r.l  is not liable for:

  • indirect or consequential damages
  • user misuse of the product
  • improper installation or operation

 

10. Governing Law

These Terms are governed by the laws of England & Wales / Luxembourg, depending on the legal jurisdiction of the selling entity.

11. Changes to Terms

We reserve the right to update or modify these terms.
Last updated: 27th November 2025